In any case, there is typically no charge to change your plan.

Creative Cloud offers a wide variety of different plans ranging from $9.99/month to $54.99/month. The new plan could be for different tools, and could cost more or less than your current plan. However, there is a third option which avoids both canceling and paying the fee: You can change to a different plan. This is effectively the same as turning off the auto-renewal of the plan, because by default it will auto-renew every 12 months.īut if you cancel or quit an Annual plan prior to the last month of your term, then you’ll encounter a screen like this one detailing the potential fee:Īnnual Creative Cloud subscriptions cannot be paused or suspended, so there are really only two possibilities: on or off. Your service would then continue until the end of that month’s billing period, and you would not be charged further.

If you have an Annual (yearly) plan, then it can be cancelled in the last month of your one-year term with no early termination fee. So there are pros and cons of each see: Monthly vs. If you already have a paid subscription, then the most important thing to know is what type of plan it is… Is it a Monthly (month-to-month) or Annual (12-month) plan? Annual plans cost less per month because of the one-year commitment, whereas Monthly plans can be stopped at any time without a cancellation fee. …and the people who posted are then directed to their online account where they can manage this themselves, or are given the contact information for Customer Service.įirst off, if it’s a trial that you’re canceling but you ran over the seven free days, then you still have 14 additional days after the trial ends to get a full refund. The only folks who have this ability are you (via your online account) or Adobe Customer Care. This is primarily a user-to-user Forum – so we don’t really have the power to help you here, unfortunately.

Sometimes people post on the Adobe Forums asking how to change or cancel their Creative Cloud subscriptions… Their reason could be because they aren’t using the software as much as before, or if they need different tools in the collection that aren’t included in their current plan.īut the response from fellow Forum users invariably goes like this:

Cancelling creative cloud